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About JAGCS.com


Programs Current Pricing Skill Set/Qualifications  Project Listing  Accomplishments  Education MySpace

John Arlington Grein
jgrein@ctboulder.com 

Programs:



Microsoft Partner Program - Registered member level which provides access to Microsoft managed newsgroups, business down technical support, and Microsoft training events.





Dell Partner Direct - The Partner Direct program allows local resellers access to the same great Dell products available direct from Dell, but enables companies to work with and establish a relationship with local vendors.

 

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Current Pricing (subject to change without notice)  Get Adobe Acrobat Here

Please note that JAGCS.com currently provides support only to small and medium size business' with a current monitoring agreement

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Skill Set/Qualifications:

Server: Windows Server 2008, 2003, 2000, NT 4.0, NT 3.51, Small Business Server 2008, 2003, 2000, 4.5, 4.0, Netware 4.0, 3.12

Application Server: Exchange 2007, 2003, 2000, 5.5, 5.0, MS SQL 2005, 2000, 7.0 (on SQL installation/configuration/maintenance) ISA Server, Proxy 2.0, 1.1, Winproxy 

Desktop: Windows Vista (all versions), XP PRO and Home (SP1 and SP2), 2000 PRO, ME, 98, 95, 3.x, DOS 6.x, 5.x, 4.x, 3.x

Applications: MS Office 2007, 2003, XP, 2000, 98, 97. Word, Excel, Powerpoint, Access, Publisher, Frontpage, Hyperterminal, FTP, Norton Antivirus, McAfee Antivirus, Symantec PC-Anywhere, Symantec Winfax

Support Applications: Veritas and Arcserve backup (Exchange and SQL plug-ins for Veritas), terminal services (remote desktop and terminal services), Trend Micro Server/Client Antivirus, AVG Server/Client Antivirus, Symantec Antivirus Corporate Edition (server-desktop), Symantec Antivirus for Exchange, Zonealarm, Black Ice

Hardware: Dell, Sonicwall, HP/Compaq, IBM, Gateway, Whitebox, routers, hubs, wireless access points, printers, tape backup drives, KVM switches, UPS', USB-Firewire, SCSI and IDE RAID (mirroring, RAID 5, stripe/mirror), Print Servers

Familiarity: (mid-level experience): Mac OS, Linux, Watchguard Firebox, Checkpoint Firewall, ISA Firewall

Additional Skills: Siemens Hi-Com 300 and Rolm Phonemail Systems (LC-Win and Hyperterminal-Phonemail), Xerox, Kodak and Canon Copiers (Docutech, 9900, 9500, Docutech Media and XDOD servers), customer service, human resource management, outside sales, host home and group home environments. CAT 5 patch cable making, punchdown of phone cross-connects. General knowledge of offset/duplicator press operation.

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Project Listing:

Server Installations: Windows 2008, Windows 2003, Windows 2000, NT 4.0, SBS 2008, 2003, 2000, SBS 4.5, SBS 4.0, Exchange 2003, Exchange 2000, Exchange 5.5, MS SQL 2000, 7.0. Upgrades and new installs.

Migrations: Netware 3.x to Windows NT 4.0, Netware 3.x to SBS 4.0, SBS 4.5 to SBS 2000, NT 4.0 to Windows 2000, Upgrade on existing hardware and migration/upgrade to new hardware. Exchange 5.5 to Exchange 2000, swing method, Exchange 5.5 to Exchange 2003 PST migration, Exchange 2000 to Exchange 2003 PST migration.  SBS2000 to SBS2003 using Swing-It! method to new hardware.

Recovery: Restore from failed hard drives and RAID arrays, server and desktop systems, Exchange Server and MS-SQL servers. Recovery of previous Exchange server backup to recovery server for research of deleted items.

Location Move: Move 4 servers, 70 workstations, 50 phones, Cisco Router, T1 Connection, phone service, HiCom 300 Phone Switch, Rolm Phonemail (Siemen's technicians assisted in phone equipment move) over 3 day holiday weekend. Company closed on Friday @ 3:00 PM, move completed and company 98% operational on Tuesday AM. Moving company moved workstation and phones.

Network Connectivity: DOS, Windows, MAC workstations to Windows Based server environments.

Firewall / VPN Tunnel: Install Checkpoint NG firewall and configure for local internet connectivity and VPN tunnel to parent corporation working with parent corporation.
 

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Accomplishments:

Management and oversight of company LAN and interconnectivity with corporate offices.
Management and oversight of phone and voice mail systems and related telecom services.
Startup and Operation of PC Repair and Support Business
Achieved MCP Status 12-00
Operation of Group Homes and management of Host Homes
Implemented Total Quality program
Designed and taught courses relating to quality program and computer applications
Implemented monthly production meetings, bi-annual employee reviews
Employee recognition program
Streamlined production and purchasing activities
Supervised and scheduled 14 employees
Responsible for the day to day operation of business in owner's absence
Tailored production reports to specific company needs
Counsel owner on specific changes, improvements and expansions
Set-up operation of in-plant copy center
 

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Education:

070-282 Designing, Deploying, and Managing a Network Solution for Small- and Medium-Sized Business - 5-31-05                               Implementing & Administering Windows 2000 Active Directory Services 12-03
Complying with Computer and Software Validation Requirements 11-03
Linux 2-day Hands-On-Lab - 2002
Microsoft XP Readiness Technology Fair - 2002
Microsoft Windows 2000 Server - Moving to active directory, W2K platform and migration - 2000
Microsoft Exchange Server 2000 online course - 2000
Microsoft Exchange 2000 Sever Hands-On-Lab - 2000
070-073 Implementing and Supporting Microsoft Windows NT Workstation 4.0 1-6-01
070-068 Implementing and Supporting NT Server 4.0 in the Enterprise 1-27-01
070-067 Implementing and Supporting Microsoft Windows NT Server 4.0 12-22-00 
Microsoft 2000 Server Hands-On-Lab - 1999
Microsoft 2000 Server Hands-On-Lab Networking Basics - 1999
Microsoft ME and Windows 2000 Professional Readiness Technology Fair - 1999
Deploying the Microsoft Desktop1999
Intermediate System 7.5 for Macintosh - 1995
Front Range Community College Lan Administration Certificate, 13 of 36 credit hours completed 4/31/95. GPA 4.00 
Front Range Community College Associate of Applied Science Management Degree August, 1993 Associate of Applied Science, Marketing Degree, May 1994 GPA 3.333 
MCSE Core + Internet 1-12-00 
Sento Training Course for MCSE 10-2-98 
Installing & Configuring MS Small Business Server 1-6-98 
Installing & Configuring Windows NT Server 4.0 11-14-97 
Netware 4.1 First Class Netware 4.1, 9-15-95 
Advanced PC Troubleshooting, 9-7-95 
Mastering Windows Seminar, Advanced Session 3-27-95 
Netware Boot Camp, Netware 3.12, 4-17-95 
Basic LAN Administration with Netware 3.x 1995
Dale Carnegie Course for Effective Speaking and Human Relations. Feb. '88 
Various Microsoft and Microsoft Partner Technet Briefings and Training sessions 
Various seminars and non-credit courses concerning management and related functions 
Interaction Management, Leadership & Team Building, Dealing with People, Managerial Communications, How to Build & Lead Your Team, Interpersonal Communications, Implementing TQM 

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Revised:  October 2010

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